Welcome to the City of Carbondale's payment website.  In an effort to offer residents and business innovative services, water and sewer bills can now be paid online.

We hope you will find the service convenient and easy to use.  If you have any questions regarding your bill, please contact the City of Carbondale Water Office at (618) 457-3265.

New service fee pricing:  All credit cards will include a service fee of 2.35% or $1.00 minimum.

Please allow 2-3 business days for your payment to be posted to yor account.

To avoid a interruption of service DO NOT use this service if you are paying on or after the billing due date.


Payment Type (Please click the link below to make a payment.) We Accept
Water/Sewer Bills Master Card Discover American Express
Parking Ticket Master Card Discover American Express
Administrative Tow Fee Master Card Discover American Express

For assistance, please contact us at:
City of Carbondale
PO Box 2047
Carbondale, IL 62901
(618) 549-5302